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Please refer to the following questions. If your question is not addressed, please use the form below.

The Booking Process

 

Making a booking involves these steps with eCampers.co.nz:

  • Enter your trip details

  • Choose the vehicle/s for which you'd like a quote. At this point you can also temporarily reserve a vehicle. If there is very limited availability we will temporarily reserve one for you at our discretion.

  • A quote will be generated that is accessible online. You will get email notification once the quote has been prepared for you.

  • You can make the booking online in the My Account section. To book it you need to pay a deposit. The payment terms and conditions pertaining to that deposit are clearly laid out. Payment guarantees you a vehicle.

  • You pickup the vehicle from a nominated address.

 

Frequently Asked Questions

 

Why use eCampers.co.nz?

Well we're glad you asked ;) We have been selling campervans NZ, Australia and Europe for 20 years. We do large volumes of bookings so we are avble to squeeze bulk discounts from the vehicle suppliers and pass them on to you. Our prices are guaranteed to be the cheapest you'll see. Apart from that, we help you out with your travel planning to make sure you have a smooth trip! 

How quickly do vehicles sell out?

Extremely quickly. If you get a quote from us but there's no reservation, we recommend that you make a decision asap. It's not unusual for vehicles to sell out 3 months from pickup. If you have a reservation and you're happy with the vehicle chosen, you should logon straight away (password is in your email) and either book it or book an alternative.

Where's my password?

Passwords are created for you when you first request a quote or reservation. Find your password or if you know what it is already, click on the change password link in the top right corner of your page once you've signed in.

Where's my quote?

Please log on to view all quotes, reservations and bookings. If you have requested a quote, allow a few hours for us to check availability, build a quote and reply to you by email or phone.

How does the price guarantee work?

Our prices are provided by the suppliers. If you see it cheaper we'll match it and throw in other goodies to the value of 5% of your booking value. You just need to confer with your sales rep and tell them that you've seen it cheaper and provide a written quote. 

Is my vehicle reserved?

Users can request quotes, reservations and bookings. If you have a quote with no reservation then you need to be quick as vehicles are limited. if you have a reservation but not a booking then that reservation is only temporarly (usually 24 hours) so you also need to be quick! If you have a booking then you have paid for and secured the vehicle. Please login to check the status of your requests.

How much is excess reduction?

After entering your trip details you will see each vehicle. Select a vehicle and enter your details and then we will send you a quote with the excess reduction clearly outlined. Thereafter you can login at any time and see the cost of excess reduction.

How do I pay?

We accept credit cards from the major cards providers. Please check your quote and follow the instructions to book and pay!

What are the cancellation fees?

These differ depending on the vehicle. Details are shown in your quote. To make a booking you need to pay. On each step the terms of payment are clearly outlined. If you have made a booking and paid a deposit, the cancellation terms are shown in your email.

 


 

Contact Us

 

Important: Please Read

Completion of this form requires that you create an account with eCampers.co.nz. If you do not have an account with us, your password will be emailed to you. We require this so that we can effectively manage your enquiry and reduce spam. We take your privacy seriously and will never spam you. If the above does not answer your question, please use the form below.

 

Please do not request quotes from this page. Instead, enter your trip details on the form on our homepage, then choose a vehicle and request quotes for any vehicles that take your eye.

 

* Mandatory field.

 

 

 

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